We take your privacy, and the security of your information very seriously. We’ve done everything we can to ensure your information is collected, stored, and used in a safe and fair manner.

This document sets out how and why we collect information, how it is used and stored, and in what circumstances we may pass that information on to others.

WHO ARE WE?

The Nessy's Bags Website is owned and run by Vanessa Beckett, 124 Larkspur Drive, BN23 8EH, UK.

WHAT INFORMATION DO WE COLLECT AND WHY?

While using our website, there may be times when we ask you to provide us with your personal information such as:

• When you download a digital product – so that we can provide download links via email.
• When you fill in a contact request form – so that we can reply to your request.

When downloading a free product we may ask for your email address to provide a download link and verify that you are a real individual and not a bot or download script

VISITOR TRACKING AND SECURITY MONITORING

When you access our website from any computer, mobile phone or similar device we automatically receive your internet protocol (IP) address. This information is used to gain a basic understanding of the number of visitors we receive and most importantly it’s used by our website’s built in security to monitor and record access to our site and prevent malicious activity. This is an important step in ensuring both the security of our site and the information it contains.

We may also record your IP address when you carry out certain actions on our site, such as: downloading a digital product, filling in a contact form, or leaving a comment or review. This helps us to prevent fraud and improves the security of our website and its information.

More information on IP addresses and internet privacy can be obtain by visiting the following website https://www.out-law.com/page-8060

WHAT IS MY INFORMATION USED FOR?

To send important product and download updates
We may use your personal information to send you important updates concerning your download or important security related alerts concerning our products or services.

To protect the security and integrity of our site
We may analyse visitor activity to prevent malicious behaviour and protect the security of our service.

To enforce our terms and conditions
We may monitor use of our site and products to prevent breaches of our terms and conditions and intellectual property rights.

To comply with legal requests
We may need to process or disclose certain data as part of a legal request.

To respond to contact requests
We may use the contact details you provide as part of a contact request to reply to your message.

To deliver marketing and product information
We may, where you have specifically requested that we do so, use your contact details to send updates about our products and services and to advertise new products and services we feel you may be interested in. You are free to opt out of this service at anytime.

To make improvements to our products and services
We may use aggregated anonymous data such as visitor numbers and download/usage statistics to help improve our products and services.

WHERE IS MY INFORMATION STORED AND WHO HAS ACCESS TO IT?

All information is stored on our secure web servers or computer systems, and all connections to our site are transmitted through the HTTPS protocol to help protect your information from being intercepted. You can check this is working at anytime by looking for the padlock symbol in your browser address bar. While no internet security is 100% secure we do our best to ensure your information is transmitted and stored securely.

Third Party Access
We will never pass or sell your information to a third party for the purpose of marketing or data collection. However, in order to fulfil our obligations to you as a user and customer of our services we may be required to share some information with our third party providers. These include our website hosting company and data backup provider. A list of our third party data processors can be found below. These have been carefully selected and all comply with the relevant data protection regulations.

• Krystal Hosting – Web Server and hosting Provider (Privacy Policy)
• Backblaze – Encrypted data backup (Privacy policy)

We may under certain circumstances be required to transfer your information to another third party when required to do so due to; obligation or duty under law, to fulfil our obligations under our terms and conditions, or due to sale or substantial restructuring of our business.

WHAT HAPPENS IF OUR SECURITY IS BREACHED?

In the unlikely event that our system security is breached we will mount a thorough investigation as soon as the breach is discovered. Where personal identifiable information has been accessed this must be reported to the UK Information Commissioners office (ICO) within 72hrs. Where necessary we will also notify all affected users and advise them of the best course of action.

WILL MY INFORMATION BE TRANSFERRED OUTSIDE THE UNITED KINGDOM (UK) OR EUROPEAN UNION (EU)?

Although we are based in the United Kingdom and so is our main website server and database storage, some of our third party processors, as detailed above, are based in the USA. This means all information is stored outside the EU and there will be times when your information is additionally transferred outside the UK. All our our third party processors comply with the relevant UK and EU regulations concerning data privacy and security.

LINKS

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

YOUR RIGHTS

You have the right to opt out of communications, and or storage and recording of your data at any time, even if you have previously opted in or given consent for data collection.

This gives you the right to:

• Request a copy of any identifiable information we hold about you.
• Request the deletion or alteration of any identifiable information we hold about you.
• Remove your consent to the recording and or storage of your information in the future.

If you wish to enact your rights to any of the above, please visit our contact form to make a request.

When making a data request we may need to ask you to provide personal information so that we can verify your identity and ensure your details match to the records we hold on file. This is required to ensure your data cannot be request by someone other than you.

COOKIES

No cookies are currently in use on our site.

If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

This policy was last updated on: 11th April 2023

DATA CONTROLLER

The data controller of this website is:
Vanessa Beckett
124 Larkspur Drive
Eastbourne
BN23 8EH
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The company, product and service names used in this document are for identification purposes only. All trademarks and registered trademarks are the property of their respective owners. Their use in no way implies endorsement of our services by those companies.